SA

Service Agent Engine

Preston Heating & Air

Foundation online

Day 1 · Foundation

One engine.
Every service business.

The voice provider handles conversation. This engine owns qualification, company rules, scheduling, safety, and operational records.

Foundation progress5 / 6
Retell connection begins on Day 2
01Ready

Tenant configuration

Company behavior is data, not hardcoded logic.

02Ready

Service-area tool

4 ZIP codes configured.

03Ready

Service identification

5 appointment types supported.

04Ready

Mock availability

Deterministic slots for safe testing.

05Ready

Booking workflow

Validates customer, service, ZIP and slot.

06Day 2

Retell connection

Webhook adapter is the next milestone.

Active demo tenant

Preston Heating & Air

America/New_York · HVAC

5 services4 ZIP codes$99 diagnostic